TERMS & CONDITIONS / RETURN POLICY
If for any reason you are dissatisfied with your purchase, a refund can be reinstated in the original form of payment by requesting an RA# (Return Authorization Number). Please request one by email to email@example.com within 14 days of receiving your order.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item(s) and of the approval or rejection of your refund. If you are approved, a refund will be processed and a credit will be applied to the original method of payment. The process may take 7-14 business days.
Original shipping charges are not refundable.
All final sale items are non returnable.
All international orders are final sale.
All sunglasses will be charged 20% restocking fee.
We do not provide exchanges, we can only process refunds.
CONDITIONS: (No Exceptions)
The item(s) must be returned in new and unused condition with security tags attached and in original packaging with original pouch included.
The item(s) must be shipped using a traceable and insured shipping method. We can not process refunds without proof of delivery. Tracking service must track to the FULL return address and not just “Los Angeles”.
The item(s) must be placed in a secure package to avoid damage. Please include your order # inside the package. We cannot provide a refund for a return with no RA # included in the package.
There are certain situations where only partial refunds are granted. If you took advantage of our 3 Pairs for $99.99 promotion and returned one pair, your original invoice will be adjusted to the regular prices of each pair and your credit card will be charged or refunded for the difference.
We only replace items if they are defective or damaged. If you have received a defective pair, send us an email at firstname.lastname@example.org describing the issue. You must take clear photos of the original box and the damage on the sunglasses. Please note, we do not accept micro scratches as a damage.
All weights and measurements are approximate and may vary slightly from the listed information.
RETURN ADDRESS: 310 SUNGLASSES, PO BOX 50232 Studio City, CA US 91604